Summary: Ho Chi Minh City People’s Committee Vice Chairwoman Tran Thi Yen Thuy has requested relevant departments, agencies, and sectors to promote the implementation of national digital transformation deployment tasks for the 2022-25 period, with a vision towards 2030.
Ho Chi Minh City — Ho Chi Minh City People’s Committee Vice Chairwoman Tran Thi Yen Thuy has requested relevant departments, agencies, and sectors to promote the implementation of national digital transformation deployment tasks for the 2022-25 period, with a vision towards 2030.
She asked leaders of departments, agencies, sectors, as well as People’s Committees of districts and Thu Duc City to promptly direct their agencies and units to prioritize the development of applications such as population data, identity verification, and electronic authentication.
She demanded acceleration in the digitization of records and administrative procedure results.
She also urged responsible departments and agencies to meet targets for the digitization rate of administrative procedure records and results, the rate of electronic administrative procedure results, and the rate of utilization and re-utilization of digitized information and data to promote digital transformation and improve the quality of services provided to people and businesses.
The city’s Department of Information and Communications is tasked with quickly completing the upgrade of the city’s e-government architecture to align with the e-government framework 3.0, and putting into operation the coordination and operation portal of the city’s digital government.
The department will establish and implement the city’s smart operations center.
It will suggest the city People’s Committee issue a list of administrative procedures that do not provide paper results.
The focus is on digitizing and perfecting digitized results of records and administrative process decisions.
The department is also responsible for reviewing, standardizing, and digitizing application forms, reducing at least 20% of declaration information through the reuse of digitized data.
The city’s Department of Planning and Investment is responsible for coordinating with the city’s Government Office, the Ministry of Planning and Investment, and relevant units to ensure the integration, connection, and sharing of business data from the national business registration database, the national public service portal, and the city’s administrative approval information system.
The city’s Digital Transformation Center is rapidly advancing the implementation and operation of the unified mobile application for the city (City Citizen App).
The center is also completing the improvement and upgrade of the city-wide administrative procedure resolution information system to enhance the quality of public services provided to citizens.
The city’s Department of Justice is responsible for coordinating with relevant units to urgently process identity documents for special groups, particularly children and adolescents.
For cases where citizen information cannot be verified or determined, a list should be compiled and solutions proposed for specific situations. The city People’s Committee will issue guidance for specific cases.
Key Points Summary:
l Promoting Digital Transformation Tasks: Ho Chi Minh City People’s Committee Vice Chairwoman Tran Thi Yen Thuy emphasizes the requirement for departments and sectors to implement national digital transformation tasks for the 2022-2025 period, with goals extending to 2030.
l Key Areas: Relevant departments are required to prioritize the development of population data, identity verification, and electronic authentication applications, accelerating the digitization of records and administrative procedure results to improve service quality.
l Upgrading E-Government Architecture: The city’s Department of Information and Communications is assigned to upgrade the city’s e-government architecture to version 3.0, establish a smart operations center, and advance the coordination and operation portal for digital government.
l Reducing Paper Processes: The city will develop a list of administrative procedures that will no longer provide paper results, promoting digital information utilization and reducing declaration information by at least 20%.
l Data Sharing and Integration: The city’s Department of Planning and Investment will work with the city’s Government Office and other units to integrate the national business registration database and public service portal, ensuring data sharing and improving administrative efficiency.
l Services for Special Groups: The city’s Department of Justice will urgently process identity documents for special groups, particularly children and adolescents, and provide solutions for cases where citizen information cannot be verified.
Ho Chi Minh City’s digital transformation is accelerating, covering a wide range of areas from e-government to public services, aiming to improve citizens’ and businesses’ experiences by enhancing administrative efficiency and service quality. For any questions, feel free to contact Jaycy for more information or assistance.
